“If your only tool is a hammer, then every problem looks like a nail.” This is a cognitive bias that involves an over-reliance on a particular tool because it was immediately available or familiar. The desire to do the right thing is often overshadowed by the need to do things quickly, cost-effectively and easily. However, knowing your limitations and recognizing that others have abilities in areas you lack while having access to a wide range of experts ensures the best possible outcome.

The old adage is true: Believe nothing of what you hear and only half of what you see. TV shows like CSI would have the public believe that you can get the licence plate of a speeding car reflected in someone’s sunglasses from 100 feet away. While this might be great as a deterrent for uneducated criminals, as investigators it creates challenges when dealing with client expectations.

There is no question we are living in a changing world. The simpler days of security are behind us. Gone are the days when protecting your business meant simply setting the alarm system, locking the front door and turning on some lights; effectively shutting out the risks that could harm a business. Physical barriers – the fences, walls and doors – that have long been an effective way of protecting a company’s employees, assets and inventory are no longer the solution.

We are taught as children to colour within the lines but to find our individuality. As adults we are taught to stay in our lane but think outside the box. We are encouraged to stay the course but also to take the road less travelled. Its an ambiguity that we struggle with throughout our lives. There are pros and cons to each avenue.